GENERATIONS OF THE DEVELOPMENT OF IT OUTSOURCING IN POLAND

Abstract

The paper presents a study on the development of IT outsourcing (ITO) in large organizations in Poland. Based on the generations of outsourcing development presented in the literature, an attempt was made to develop the generation of IT outsourcing. Three generations of ITO development have been identified. The main research assumption was formulated as follows: The development of the ITO industry is carried out in accordance with the generation order of ITO development. Three detailed assumptions were also formulated. Each of them was referred to activities and functions included in individual generations. In order to address the assumptions, questionnaire surveys of ITO companies were carried out. Our own studies and analyses made it possible to confirm the adopted main and detailed assumptions. Confirmation of the ITO development in line with the ITO generations testifies to the harmonious development of the industry. Possible directions for further research concern new forms of ITO services related to the third generation of the ITO field development.