EVALUATION OF TACTICAL PLANNING MATURITY IN SUPPLY CHAINS OF MANUFACTURING COMPANIES
This paper aims to propose and test a model facilitating assessment of tactical planning maturity in supply chains of manufacturing companies. The author proposes a model called Tactical Planning Maturity Model (TPMM). The model is created based on literature research, participant observations and data gathering conducted in two companies. The proposed framework combines both knowledge from supply chain integration and steps necessary to reach proficiency in sales and operation planning. The second step consists of choosing a case study method to verify model adequacy in two companies operating in central Poland. The findings illustrate the TPMM as a ready-to-use tool where the line to supply chain maturity is clearly drafted and results could be compared between production companies. This paper strengthens the link between practitioner and academic literature by providing empirical evidence of the benefits of tactical planning maturity model usage as well as its impact on further development of supply chains. This paper studied merely two companies and is not intended to be representative of outcomes for all companies looking to understand the complexity and maturity of their supply chains. Furthermore, the analyzed companies only reached level four in the maturity model; levels five and six were not observed. Further quantitative studies are required for testing the accuracy of the proposed model and potentially, qualitative studies could be undertaken in order to understand factors enabling the increase in maturity of tactical planning in the supply chains of manufacturing companies.
Aberdeen, G. (2011). Executive Sales and Operations Planning Maturity Levels and Key So-lution Criterion. Retrieved from https://archive.sap.com/kmuuid2/c034c211-3032-2f10-3aa6-bf48c6b326f3/Executive%20Sales%20and%20Operations%20Planning%20Maturity%20Levels%20and%20Key%20Solution%20Criterion.pdf [accessed 01.06.2019].
Cecere, L., Barrett, J., Mooraj, H. (2009). Sales and Operations Planning: Transformation from Tradition. AMR Research, Inc. Retrieved from https://docplayer.net/32332894-Sales-and-operations-planning-transformation-from-tradition.html. Available: https://docplayer.net/32332894-Sales-and-operations-planning-transformation-from-tradition.html [accessed 09.06.2020].
Cecere, L.M. (2014). Supply chain metrics that matter. John Wiley & Sons, New Jersey.
Cuenca, L., Boza, A., Alemany, M.M.E., Trienekens, J.J.M. (2013). Structural elements of coordination mechanisms in collaborative planning processes and their assessment through maturity models: Application to a ceramic tile company. Computers in In-dustry 64, 898–911.
Fraser P, M. J., Gregory M. (2002). The use of maturity models/Grids as a tool in assessing product development capability. Conference: Engineering Management Conference, IEEE International, Cambridge. Retrieved from https://www.researchgate.net/publication/3970465_The_Use_of_Maturity_ModelsGrids_as_a_Tool_in_Assessing_Product_Development_Capability [accessed 01.09.2019].
Goh, S.H., Eldridge, S. (2015). New product introduction and supplier integration in sales and operations planning. International Journal of Physical Distribution & Logistics Management 45, 861–886.
Grimson, A.J., Pyke, D.F. (2007). Sales and operations planning: an exploratory study and framework. The International Journal of Logistics Management 18, 322–346.
Komorowski, J. (2015). Zarys budżetowania przedsiębiorstwa. SGH, Warszawa.
Lapide, L. (2005). Sales and Operations Planning Part Iii:
A Diagnostic Model. Journal of Business Forecasting 24, 13–16.
Márcio, A., Scavarda, L.F., Fernandez, N.S., Scavarda, A.J. (2012). Sales and operations planning: a research synthesis. International Journal of Production Economics 138(1), 1–13.
Mendes, P., Leal, J.E., Thomé, A.M.T. (2016). A maturity model for demand-driven supply chains in the consumer product goods industry. International Journal of Production Economics, 179, 153–165.
Naslund, D.,Williamson, S. (2017). Sales and operations planning – A potential strategic tool for the US paper industry. Journal of International Business Disciplines 12, 1–15.
Noroozi, S., Wikner, J. (2017). Sales and operations planning in the process industry: A literature review. International Journal of Production Economics, 188, 139–155.
Ocicka, B. (2019). Rola zakupów w działalności przedsiębiorstw. Wydawnictwo Naukowe PWN, Warszawa.
Olhager, J., Rudberg, M., Wikner, J. (2001). Long-term capacity management: Linking the perspectives from manufacturing strategy and sales and operations planning. International Journal of Production Economics 69, 215–225.
Paulk, M.C. (1993). Comparing ISO 9001 and the Capability Maturity Model for Software. Software Quality Journal 2, 245–256.
Pedroso, C.B., Da Silva, A.L., Tate, W.L. (2016). Sales and Operations Planning (S&OP): Insights from a multicase study of Brazilian Organizations. International Journal of Production Economics 182, 213–229.
Poirier, C.C. (2004). Using Models to Improve the Supply Chain. ST. Lucie Press, Boca Raton.
Reyes, H.G., Giachetti, R. (2010). Using experts to develop a supply chain maturity model in Mexico. Supply Chain Management 15, 415–424.
Rutkowski, K. (2016). Zarządzanie łańcuchem dostaw w XXI wieku: w poszukiwaniu nowych źródeł przewagi konkurencyjnej. Oficyna Wydawnicza SGH, Warszawa.
Swaim, J.A., Maloni, M., Bower, P., Mello, J. (2016). Antecedents to effective sales and operations planning. Industrial Management & Data Systems 116, 1279–1294.
Swink, M., Narasimhan, R., Wang, C. (2007). Managing beyond the factory walls: Effects of four types of strategic integration on manufacturing plant performance. Journal of Operations Management 25, 148–164.
Szymczak, M. (2013). Managing Towards Supply Chain Maturity. Palgrave Macmillan, London.
Tinker, E.J. (2010). Revitalize Your S&OP. Journal of Business Forecasting 29(3), 5–12. Retrieved from http://www.nexviewconsulting.com/perspectives/Revitalize_Your_S&OP_IBF.pdf [accessed 01.05.2020].
Tinker, E.J. (2017). The Executive Guide to S&OP Implementation. Nexview Consulting, LLC, Houston. Retrieved from http://www.nexviewconsulting.com/perspectives/eBooks/sop-impl/SOP_Implementation_Success-ebook.pdf [accessed 01.12.2020].
Wallace, T.F. (2008). Sales & Operations Planning. T.F.Wallace & Comapny, USA.